WX trends: The AI career wave – are you ready?

Our workplace experience (WX) trends series looks at recent news articles, videos, social media posts and thought leadership pieces on workplace experience. You’ll also hear from our experts on what’s trending.

In this WX trends, we learn about the U.S. states that are launching initiatives to prepare workers for careers alongside AI. Next, how a liberal arts education is useful in an AI world. Finally, as Gen Z navigates a changing workforce, here are some tips to stand out.

What some states are doing to prepare workers for the age of AI

U.S. states are gearing up to help workers stay ahead of the curve as generative AI technology advances. Connecticut is pioneering this effort with plans for a Citizens AI Academy, a free online platform offering courses and certificates to enhance AI-related skills, according to an Associated Press article. Democratic Sen. James Maroney emphasizes the need for continuous learning to keep up with the rapidly evolving tech landscape.

Professor Gregory LaBlanc from Berkeley Law School suggests focusing on how to use and manage AI, highlighting the importance of skills that complement AI, such as creativity and empathy, the article explains. This approach aims to prepare workers for roles where AI falls short.

Legislation in states like California, Mississippi, and Maryland is also addressing AI education, with varying degrees of progress. A proposed California bill advocates for integrating AI literacy into school curriculums to better prepare students for an AI-driven future.

Despite these initiatives, challenges remain. A significant digital divide still exists, with many lacking access to necessary technology and internet services, the article concludes. Advocates stress the importance of bridging this gap to ensure equitable AI education and opportunities for all. Without addressing these foundational issues, efforts to teach AI skills may fall short of their potential.

Holly Grogan, Chief Experience Officer at Appspace, is heartened by the fact that work is being done to add AI to school curriculums.

“These are essential skills that students will need to have as they enter the workforce,” she says.

Have a liberal arts degree? Here’s how AI can help you

Having second thoughts about your liberal arts education? Here’s some good news.

As AI becomes more prevalent in business, liberal arts majors are expected to become more valuable, according to an article in Higher Ed Dive. Experts believe companies will need individuals who can address the ethical implications and consequences of new technologies. Liberal arts grads will also be crucial in tasks like refining chatbot commands and resolving complex customer service issues.

As AI tools increasingly handle technical tasks, the need for human skills like creativity, problem-solving, and ethical reasoning will grow, the article continues. Cecilia Gaposchkin, a history professor at Dartmouth College, highlights that while AI can process past knowledge, a liberal arts education trains students to think critically.

Employers are already seeking workers with a blend of AI skills and human-centric abilities, such as critical thinking and emotional intelligence. Robert Gibson, director of instructional design at Wichita State University, notes that liberal arts graduates bring a humanistic perspective that’s essential for managing AI’s ethical and social impacts.

Higher education institutions are starting to incorporate AI into their curriculum, recognizing the importance of prepping students for a tech-driven future while maintaining the strengths of a liberal arts education, the article concludes.

Tips for Gen Z navigating the job landscape

Gen Z grads face a new landscape as they enter the workforce.

The 2024 Microsoft Work Trend Index shows a doubling in generative AI use, with 75% of workers incorporating it into their jobs, according to a Fast Company article. An IBM Institute of Business Value study reveals that AI implementation will require 40% of its workforce to reskill, especially entry-level employees.

So what should GenZers do to stand out?

Experts suggest adding AI skills to resumes, as AI could create new job opportunities. IBM’s Justina Nixon-Saintil recommends learning AI basics through online resources.

Networking and mentorship are crucial as the job market shifts, the article explains. Building a personal brand and staying connected can help mitigate unemployment risks. Lifelong learning and adaptability are vital as AI continues to evolve, the article concludes. Nixon-Saintil emphasizes the urgency for Gen Z to embrace AI now to avoid being left behind.

Grogan agrees. “Now is the time to familiarize yourself with the strengths and weaknesses of the ever-developing technology.”